Career With Lake Charles Roto-Rooter
Plumbers and Service Technicians
Plumbers and service technicians are the face of Roto-Rooter. They provide solutions to our customers’ plumbing and drain cleaning needs.
Our plumbers perform services ranging from simple faucet repairs to water heater installations and plumbing system replacements for both residential and commercial customers.
A state issued plumbing license or at least three years of plumbing experience is required. Strong customer service focus is a must. Must agree to a background check.
Our service technicians diagnose drain problems, offer a solution and estimate to the problem, solve the problem and clean up their work area. Strong customer service and communication skills along with mechanical aptitude are required. 5 years experience is required for Journeyman Plumbers.
Customer Service Representatives/Dispatchers
Customer Service Representatives/Dispatchers are the first contact customers have with our company. They obtain needed information to ensure proper help is on the way.
Customer Service Representatives analyze customers’ needs and schedule appointments. Strong communication, interpersonal, and PC skills are a must.
Dispatchers plan the workday and manage the service team’s schedule based on skill level. They also relay the status of the service appointment to our customers. Strong communication, interpersonal, and PC skills are a must.
Commercial Driver’s License (CDL) Drivers
Drive and operate a D.O.T., A.S.M.E. certified truck. These trucks are used to clean in ground and above ground holding tanks and in ground catch basins used in industrial applications. These trucks hold approximately 3000 gallons.