Career With Lake Charles Roto-Rooter​

Plumbers and Service Technicians

Plumbers and service technicians are the face of Roto-Rooter. They provide solutions to our customers’ plumbing and drain cleaning needs.​ 

Our plumbers perform services ranging from simple faucet repairs to water heater installations and plumbing system replacements for both residential and commercial customers.

A state issued plumbing license or at least three years of plumbing experience is required. Strong customer service focus is a must. Must agree to a background check.

Our service technicians diagnose drain problems, offer a solution and estimate to the problem, solve the problem and clean up their work area. Strong customer service and communication skills along with mechanical aptitude are required.  5 years experience is required for Journeyman Plumbers.

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Customer Service Representatives/Dispatchers 

Customer Service Representatives/Dispatchers are the first contact customers have with our company. They obtain needed information to ensure proper help is on the way.

Customer Service Representatives analyze customers’ needs and schedule appointments. Strong communication, interpersonal, and PC skills are a must.

Dispatchers plan the workday and manage the service team’s schedule based on skill level. They also relay the status of the service appointment to our customers. Strong communication, interpersonal, and PC skills are a must.

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Commercial Driver’s License (CDL) Drivers

Drive and operate a D.O.T., A.S.M.E. certified truck. These trucks are used to clean in ground and above ground holding tanks and in ground catch basins used in industrial applications.  These trucks hold approximately 3000 gallons.

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Excellent customer service from the after hours call, to the end when Tim and Bruce finishing up a job well done. Great job team.

Kimmie S

Tony did a really great job! He was very polite and professional. I will continue using your company because of Tony!

Tim and Bruce were very professional, kind, personable and knew what they were doing! I will be using you again and recommend you to others. I was very pleased with the service I received.

I got a thank you letter in the mail from your company! I was very pleased with the service I received. Your tech was very nice, polite and professional. I will be using you again and refer you to other people! Thank you again for the letter.

Thank you very much for the great service, I will be referring you to others! I appreciated how my call was handled, and Shelby gave me great service.

Andrew is a great representative for your company. He was very kind, friendly, answered all my questions and explained things I didn’t understand. I feel you need to know he is an asset to your company and I will continue to deal with you in the future!

Derrick was positive, worked hard, was professional and very speedy!

Byron was very helpful with my questions, explained what he did and why, and I appreciated his fast service. He repaired a sewer line in my back yard and I feel I was given a fair price for a good job in a timely manner. I will definitely be using you again!

Byron was very professional and I will be using your company again. He did a good job and has a great personality!

Byron was a stand-up gentleman; very friendly, fast and professional. I appreciated the great service, and he said he appreciated me and my business before thanking me kindly.

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