This privacy notice discloses the privacy practices for www.lakecharlesrotorooter.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (337) 944-0108.

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Excellent customer service from the after hours call, to the end when Tim and Bruce finishing up a job well done. Great job team.

Kimmie S

Tony did a really great job! He was very polite and professional. I will continue using your company because of Tony!

Tim and Bruce were very professional, kind, personable and knew what they were doing! I will be using you again and recommend you to others. I was very pleased with the service I received.

I got a thank you letter in the mail from your company! I was very pleased with the service I received. Your tech was very nice, polite and professional. I will be using you again and refer you to other people! Thank you again for the letter.

Thank you very much for the great service, I will be referring you to others! I appreciated how my call was handled, and Shelby gave me great service.

Andrew is a great representative for your company. He was very kind, friendly, answered all my questions and explained things I didn’t understand. I feel you need to know he is an asset to your company and I will continue to deal with you in the future!

Derrick was positive, worked hard, was professional and very speedy!

Byron was very helpful with my questions, explained what he did and why, and I appreciated his fast service. He repaired a sewer line in my back yard and I feel I was given a fair price for a good job in a timely manner. I will definitely be using you again!

Byron was very professional and I will be using your company again. He did a good job and has a great personality!

Byron was a stand-up gentleman; very friendly, fast and professional. I appreciated the great service, and he said he appreciated me and my business before thanking me kindly.

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